Fleet Vehicle Maintenance

We are level 6 repairers (alongside the main dealerships) for nearly all the major leasing companies. If you have a fleet vehicle that is still covered under the manufacturer’s warranty, we can cater for all your routine servicing needs and also replace wear and tear items such as brake linings, clutches, wiper blades and bulbs. If however your fleet vehicle is outside the warranty period, then we can look after all your servicing, M.o.T. test, diagnostics, air conditioning and repair requirements.

Private Vehicle Maintenance

SERVICE TIMES

All routine servicing is carried out using the specific service schedule for your vehicle. This data is collated and laid down on behalf of the manufacturer by:

The Independent Chartered Institute of Mechanical Engineers

Autodata

SERVICE PARTS AND LUBRICANTS

All service parts are either genuine dealer items or alternatives which are manufactured to the specifications of the original parts (O.E. Spec) that were fitted to your vehicle when it left the factory.

All lubricants are high grade and specific use is guided by:

The European Automobile Manufacturers Association: http://www.acea.be/ 

The Society of Automotive Engineers: http://www.sae.org/

These standard practices ensure that your vehicle is always maintained to the highest possible standard and should your vehicle be under 3 years old, it will always be kept within the specifications of the manufacturers’ warranty.

INVOICING

Not only will you receive a full and detailed list of all work carried out on your vehicle, but incorporated into your invoice will be a concise report of anything that our technicians think you should be aware of. The whole invoice will be explained to you upon collection of your vehicle and will be kept on file in our computer system indefinitely.

DIGITAL SERVICE RECORDS

Some vehicle manufacturers including Mercedes and Mazda are now switching to digital Service Records. These digital records are stored on-line and replace the old style service book as the record for your vehicles service history. We have access to these on-line facilities and therefore have no problems in keeping your vehicle history up to date.

IS ROUTINE SERVICING BENEFICIAL OR JUST AN UNNECESSARY COST?

The benefits to regular vehicle servicing is not only to replace routine service parts that wear out with mileage and deteriorate with time, but to monitor wear and identify faults/damage to other components. This in turn enables us to keep your vehicle safe and also allows you to budget for repairs that may be required in the near future or even at the next service. This eliminates the accumulation of repairs into one large repair bill, which in some cases can exceed the total value of the vehicle and prove un-economical to repair!
Should your vehicle still be covered under the manufacturer’s warranty we will advise you if there are any repairs required and provide you with a report, so you can return your vehicle to the main dealer for cost free repairs

REPAIR TIMES

We carry out most mechanical and electrical repairs to all makes and models of vehicle. The majority of common repairs are assigned with an individual time and as with service times these too are laid down by the I.C.M.E. and Autodata.

Where possible we will always abide by these set times to ensure a fair price for all our customers. Some repairs however do not have times allocated against them and for these we will always use our vast experience and best judgement to provide accurate quotations and fair labour costs.

Should it transpire, that during a repair or service additional labour or parts are required, we will always consult our customers before proceeding.

PARTS

As with our servicing policy, all repair parts used on our customer’s vehicles are always of the highest quality and are either original equipment (O.E.) or equivalent. We will never compromise the quality of parts and will source them through a large number of suppliers at the best competitive price available.

All displaced parts can be made available to all customers for inspection, upon request. (Please make your request known, prior to us commencing work, so we can retain required parts)

M.O.T. Testing

The M.o.T. Test is a basic vehicle inspection compulsory for all vehicles that are over 3 years old and registered in the United Kingdom. (excluding taxi’s and Private hire vehicles)

The M.o.T. Test is administered by The Vehicle and Operator Services Agency (V.O.S.A.)

The test is carried out by V.O.S.A  approved testing centres and becomes due 3 years after the first date of registration. The certificate is valid for one year, after which the vehicle needs to be re-tested. Without a valid M.o.T. Test certificate you will not be able to tax your vehicle or drive it on the public highway (as this is a road traffic offence).

If for some reason your test certificate expires you may drive your vehicle to a testing station as long as the test is pre-arranged with the authorised testing station.

M.o.T. Testing ensures that vehicles are in a safe and roadworthy condition at the time of the test, but it is worth bearing in mind that a test certificate only guarantees roadworthiness at the time of issue even though the certificate is valid for 12 months. This is something to consider when purchasing any used vehicle.

Please remember that an M.o.T. test is no substitute for a scheduled service and both should be carried out when they become due (either by time or mileage) to ensure your vehicle is kept in a safe, reliable and economical condition!

Vehicle Diagnostics

WHAT WE COVER

We carry out many aspects of in depth diagnostic work covering all vehicle systems, whether they be mechanical or electrical.

These diagnostics include:

• Engine management systems (Petrol and common rail diesel)
• Anti-lock braking systems
• Traction control systems
• Air bag and SRS (safety restraint systems)
• Comfort control systems (interior systems, including central locking and electric windows, etc)
• Air conditioning/climate control systems
• Water ingress fault finding
• Noise identification
• Induction system leak detection

WHAT TO DO IF YOU HAVE A WARNING LAMP ILLUMINATE AND/OR DRIVABILITY PROBLEMS

All modern vehicles are fitted with highly advanced computer systems to enable peak performance whilst simultaneously offering comfort, safety and fuel economy.  Incorporated within these systems is a ‘limp home’ setting, which means that should a fault occur, the management system will allow the driver to get their vehicle back home or to a garage for repair. The system will use basic settings and cause the engine to operate on reduced power, so limiting the possibility of any potential damage.

If you experience any driving faults (even minor hesitations or lack of power), warning lamps or messages on your dashboard then please call us immediately for free advice. If left unchecked, minor symptoms can sometimes lead to expensive repairs.

Specialist Services

• Mercedes Benz; seized diesel glow plug removal (avoiding the costly removal of the cylinder head)
• Engine timing belt (a.k.a. cambelt) replacements
• Engine replacements and re-builds
• Gearbox replacements
• Turbocharger replacements
• Induction system leak detection